Returns & Exchanges
At deadAir, we stand by the quality of our garments; if you are not completely satisfied with your purchase, we offer a 30-day window for returns or exchanges on all unworn items. Please ensure all original tags remain attached and the clothing is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship Your Package
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's progress.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.