Frequently Asked Questions
Everything you need to know about your deadAir experience.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. Our apparel generally follows a modern, slightly oversized fit unless otherwise stated.
Are your garments sustainably made?
At deadAir, we prioritize ethical manufacturing and high-quality fabrics to ensure longevity, reducing the environmental impact of fast fashion.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and flexible payment options like Klarna and Afterpay.